Grow revenue at every location on ABC Ignite

What does Fynso do with ABC Ignite?

Fynso follows up with new ABC Ignite prospects by phone call and text, inside the contact hours each club approves. It books tours, first workouts and other appointments on the club calendar, sends the approved confirmation, and hands a conversation to your team with the full history when it needs a person. Past prospects who never joined get a respectful follow-up too.

We connect ABC Ignite during your setup. We approve the wording, hours and rules with you, test every path, and measure a baseline before launch. After that, our team runs it: monitoring, fixes, results reviews and improvement tests. ABC Ignite stays the system of record, and a manager who opens a prospect record in ABC Ignite sees what Fynso did.

What does Fynso read and write in ABC Ignite?

ABC Fitness publishes an API reference and a developer portal for the Ignite platform. The Members and Prospects resources create, read and update prospects and add notes to them. The Calendars resources list a club's events and event types, show which employees are available for an event, and add a member to an event.

Fynso uses only what lead follow-up needs. ABC Fitness asks a Club Manager or Level 3 Manager to sign its Client Data Release Authorization Form naming the clubs to include. We prepare it with you during setup, and we confirm with each club how tours and first appointments are booked on its calendar.

What does a lead's journey look like?

A prospect lands in ABC Ignite from your website, an ad, a referral or a walk-in the front desk entered. Shortly after it appears, and inside the contact hours that location approves, Fynso calls. If the call is not answered, a text follows in the words you approved. The cadence continues on the schedule you set, with the number of attempts you chose. Fynso does not add attempts, messages or channels beyond what was approved.

When the person is ready, Fynso checks the club's real calendar and the staff available for that appointment in ABC Ignite, offers times that are open, and books the tour or first appointment. The approved confirmation goes out and the reply is recorded. If the conversation needs a person, Fynso hands it to your team with the full history. If the person asks to stop, follow-up ends and the stop stays on the record.

Past leads who never booked are part of the work too. Fynso brings them back with a respectful follow-up on the cadence you approve, and books them the same way when they are ready. For the operator's view of the same problem, see the lead nobody called back and how fast to call a new lead.

Why does it matter that the work lands in ABC Ignite?

Because that is where your staff already look. A follow-up tool that keeps its own separate record creates a second version of the truth, and someone has to reconcile the two at the end of the shift.

It also makes the results checkable. Bookings are checked against ABC Ignite. Fynso reports what it did and the bookings it confirmed: who it reached, what booked, and what is waiting on a person. It does not claim credit for revenue.

What does an owner with several locations see?

In ABC Ignite, each club's team sees notes on the prospect and the appointment on the calendar, where they already work. In Fynso, the owner sees each club's follow-up as a whole, with bookings checked against ABC Ignite and a short list of conversations waiting on a person. Each location runs the same follow-up with its own hours, services and approved answers, and any location can be paused on its own. A new location joins the engine already running, with the same follow-up and rules from day one.

Owners can also ask Fynso questions about their business in plain language and get answers with the numbers behind them, from the systems connected for them.

What is built during your setup?

New-lead follow-up and old-lead follow-up run from the day you go live. Other parts of the engine are built during your setup, each with a date in your plan: no-show rebooking, reminders beyond the first visit, member retention and win-back, comparing locations, revenue and profit by location, and which ad sources bring paying customers. Each one runs on the same ABC Ignite connection, so nothing new is asked of your team.

What will Fynso not do?

It does not guess about pricing, policy or anything outside the rules you approved. It does not call or text outside the hours each location approves, or add an attempt you did not approve. It does not keep contacting someone who asked it to stop. And it does not report a booking it cannot find in ABC Ignite.

To see how this would run for your locations on ABC Ignite, book a 20-minute demo. Plans start at $399 per location a month plus a one-month launch fee; see pricing.