New-lead follow-up inside your hours
A new HubSpot contact gets a call, and a text if the call is not answered, shortly after it is created and inside the contact hours each location approves.
CRM
We connect HubSpot during your setup. Then Fynso calls and texts every new contact inside the hours each location approves, books the first visit into real times in the booking system each location uses, and logs every call, text and booking on the HubSpot contact.
Short answer
Fynso works on top of HubSpot, which our team connects during your setup. New contacts from your forms and ads get a call and a text inside approved hours. Calls, texts, notes and booked visits are logged on the contact, so your team and your reports see the whole story in HubSpot.
New contacts as they are created, their source and properties, lifecycle stage and lead status, owner, and past activity on the contact.
Calls with their outcomes, texts, notes, booked visits logged as meetings, and the lead status updates your team approved. Bookings are made in the booking system each location uses, which we connect during the same setup, and every booking Fynso reports is checked there.
Each one runs inside the contact hours, words and limits your location approves.
A new HubSpot contact gets a call, and a text if the call is not answered, shortly after it is created and inside the contact hours each location approves.
Fynso books the first visit into real open times in the booking system each location uses, and logs the booked visit on the HubSpot contact.
The approved confirmation goes out after booking. When a conversation needs a person, it goes to your team with the full history.
Past contacts who never booked get a respectful follow-up on the cadence you approve, and a booking when they are ready.
Calls, texts, notes and booked visits are logged on the HubSpot contact, and every action is recorded in Fynso.
Built during your setup, each with a date in your plan: no-show rebooking, reminders beyond the first visit, client retention and win-back, comparing locations, revenue and profit by location, and which ad sources bring paying customers.
Our team connects your HubSpot account during your setup, along with the booking system each location uses. You approve the connection in HubSpot, and we confirm the permissions it needs before anything goes live.
You approve the tone, the answers Fynso may give, the contact hours for each location, the follow-up cadence, and the questions that always go to a person.
We work test leads end to end with your team watching: the call, the text, the booking in HubSpot, and the record it leaves.
We measure where each location stands today, then switch follow-up on location by location. You can pause any location at any time.
Fynso uses only the HubSpot access you approve, and only for the work your locations approved. Calls, texts and bookings land on the contact record in HubSpot, and every action is also recorded in Fynso. A stop request from a customer ends follow-up and stays on the record. Your data is used to do the work for your business and is never sold.
Fynso follows up with new HubSpot contacts by phone call and text, inside the contact hours each location approves. It books the first visit into real times in the booking system that location uses, sends the approved confirmation, and hands a conversation to your team with the full history when it needs a person. Past contacts who never booked get a respectful follow-up too.
We connect HubSpot during your setup. We approve the wording, hours and rules with you, test every path, and measure a baseline before launch. After that, our team runs it: monitoring, fixes, results reviews and improvement tests. HubSpot stays the system of record, and a manager who opens a contact record in HubSpot sees what Fynso did.
HubSpot publishes a full developer API for its CRM. Contacts are CRM objects, and the activity APIs log calls with their outcome, notes and meetings on a contact record.
Fynso uses only what lead follow-up needs. You approve the connection in HubSpot during setup, and we confirm the permissions it needs before anything goes live.
A contact lands in HubSpot from a form, an ad, a chat or an import your team ran. Shortly after it appears, and inside the contact hours that location approves, Fynso calls. If the call is not answered, a text follows in the words you approved. The cadence continues on the schedule you set, with the number of attempts you chose. Fynso does not add attempts, messages or channels beyond what was approved.
When the person is ready, Fynso checks real open times in the booking system that location uses, offers times that are open, and books the first visit. The approved confirmation goes out and the reply is recorded. If the conversation needs a person, Fynso hands it to your team with the full history. If the person asks to stop, follow-up ends and the stop stays on the record.
Past leads who never booked are part of the work too. Fynso brings them back with a respectful follow-up on the cadence you approve, and books them the same way when they are ready. For the operator's view of the same problem, see the lead nobody called back and how fast to call a new lead.
Because that is where your staff already look. A follow-up tool that keeps its own separate record creates a second version of the truth, and someone has to reconcile the two at the end of the shift.
It also makes the results checkable. Bookings are checked against the booking system each location uses. Fynso reports what it did and the bookings it confirmed: who it reached, what booked, and what is waiting on a person. It does not claim credit for revenue.
In HubSpot, your team sees calls, texts, notes and booked visits on each contact, so your existing reports keep working. In Fynso, the owner sees each location's follow-up as a whole, with bookings checked against the booking system and a short list of conversations waiting on a person. Each location runs the same follow-up with its own hours, services and approved answers, and any location can be paused on its own. A new location joins the engine already running, with the same follow-up and rules from day one.
Owners can also ask Fynso questions about their business in plain language and get answers with the numbers behind them, from the systems connected for them.
New-lead follow-up and old-lead follow-up run from the day you go live. Other parts of the engine are built during your setup, each with a date in your plan: no-show rebooking, reminders beyond the first visit, client retention and win-back, comparing locations, revenue and profit by location, and which ad sources bring paying customers. Each one runs on the systems connected during your setup, so nothing new is asked of your team.
It does not guess about pricing, policy or anything outside the rules you approved. It does not call or text outside the hours each location approves, or add an attempt you did not approve. It does not keep contacting someone who asked it to stop. And it does not report a booking it cannot find in the booking system each location uses.
To see how this would run for your locations on HubSpot, book a 20-minute demo. Plans start at $399 per location a month plus a one-month launch fee; see pricing.
No. HubSpot stays your system of record. Our team connects it during your setup, and your staff keep using it the way they do today. Fynso does the follow-up work on top of HubSpot and leaves the record there.
In the booking system each location already uses. We connect it during the same setup. Fynso books into real open times there, checks the booking, and logs the booked visit on the HubSpot contact.
No. Fynso logs calls, texts, notes and meetings the way HubSpot expects, and updates only the properties your team approved during setup. Your existing lists, reports and workflows keep working.
Fynso hands the conversation to a person on your team with the full history and holds its own follow-up on that lead until someone has reviewed it. It does not guess about pricing, policy or anything outside the rules you approved. Typical examples are pricing exceptions, complaints and anything medical.
HubSpot is a CRM with marketing, sales and service tools and Breeze AI agents, including a customer agent for inbound questions and a prospecting agent for sales outreach.
Set a response-time target, prepare a first reply and document contact rules. Measure attempts and outcomes rather than assuming a universal benchmark.
Compare supported workflows, systems, booking records, ownership and costs. Ask each provider to demonstrate the same customer scenarios.
Try it
Enter your website. Fynso learns your business and talks with you in your browser, the way it would with a new customer at any of your locations.