Locations
A new location starts collecting inquiries weeks before the doors open, while the team is hiring, training and finishing the build. Those first leads are often the easiest to lose. With Fynso, a new location joins the engine already running at your other locations, with the same follow-up and rules from day one.
Short answer
A new location joins the Fynso engine already running at your other locations, with the same follow-up and rules from day one. Our team sets it up in your booking system, approves its hours and wording with you, and tests every path before the first lead. Pre-opening inquiries are followed up inside approved hours and booked once opening-week times are on the schedule.
Illustrative scenario, not a customer result: a new location runs its opening campaign and inquiries start arriving while the manager is still hiring. Some get a call, some get a text, some get nothing, and nobody can say which. Before the first lead arrives, decide who owns pre-opening inquiries, what the next step is, and when opening-week times go on the schedule.
Every step runs inside the rules your location approved: the words, the hours, how often and when to stop.
Our team adds the location in the booking system or CRM you already use, and approves its hours, wording and rules with you. Shared standards come from your other locations. Local details, such as the address and opening date, are the location's own.
We test each path, from a new inquiry to a booking and a handoff, before follow-up goes live at the location. Like every location, it is switched on when it is ready and can be paused on its own.
Inquiries are followed up inside the location's approved hours, with the same cadence your other locations run. Fynso offers only times that exist in the booking system, so we plan with you when opening-week times go on the schedule.
Every call, text, booking and handoff is recorded the same way as at your other locations, so you can read how the new location is doing without asking the manager to report it.
Owners opening their next location, and franchise teams that want every new opening to start with the same follow-up standard as the rest of the network.
Yes. Once the location is set up in your booking system and its hours and wording are approved, inquiries are followed up inside those hours. Fynso books only into times that exist on the schedule, so we plan the opening-week schedule timing with you.
It gets your shared standards plus its own local details: hours, address, services and the people who take handoffs. How the two fit together is agreed with you before the location goes live.
Name the person who owns pre-opening inquiries. Agree on the one next step every lead is offered. Put opening-week times on the schedule as early as you can, and record every attempt on the lead from the first inquiry, so you can see which leads were worked.
Fynso works on top of the booking system or CRM you already use. Any other system with an API is connected during your setup.
When locations keep separate records, corporate teams may need to reconcile them before assessing follow-up. Fynso shows every location in one view: which leads were followed up, which booked, and what is waiting on a person.
A new inquiry lands in the busiest hour of the shift, and the callback comes two days later, if it comes at all. Fynso reaches the person by phone and text when contact rules allow.
One location books fewer first visits than the rest, and nobody can say whether the problem is the leads, the follow-up or the schedule. Fynso shows where the gap starts, using the same records at every location, and the follow-up itself runs the same way everywhere.
Try it
Enter your website. Fynso learns your business and talks with you in your browser, the way it would with a new customer at any of your locations.