New leads
Every location has a list of people who asked about a first visit and never booked. Nobody works it, because today's leads always come first. Fynso works that list for you: it reaches the leads you choose, in the words and hours you approved, books the ones who are ready, and stops for anyone who says no.
Short answer
Fynso follows up with the past leads you choose, people who asked about a first visit and never booked. It reaches them in the words, channels and hours your location approved, books the ones who are ready against real availability, and records every outcome, including stop requests.
Illustrative scenario, not a customer result: a location's booking system holds months of past inquiries marked as never booked. Staff tried each one once or twice when it was new, then moved on. Before anyone reaches out, decide which leads to include, remove current customers and anyone who asked not to be contacted, and agree on one simple next step to offer.
Every step runs inside the rules your location approved: the words, the hours, how often and when to stop.
During setup, our team works with you on which past leads to include: how far back, which locations, and which people to leave out. Current customers, people who asked to stop, and leads without contact permission are excluded before anything goes out.
Fynso reaches each lead in the channels, hours and wording your location approved. The message is short and points to one next step: the first visit your location already offers. It does not invent offers or change your prices.
When someone wants to come in, Fynso checks the location's real availability before it offers a time, books the visit into the schedule and sends the confirmation.
A booking, a stop request, a question that needs a person, or no answer by the end of the cadence. Each outcome is recorded on the lead. Anything that needs judgment goes to a person on your team with the full history.
Owners with a backlog of past inquiries at one or more locations, and anyone who has paid for leads that were tried once and then forgotten.
You do. Our team agrees the list with you during setup: the date range, the locations, and who to leave out. Current customers, people who asked to stop, and leads without contact permission are never included.
Anyone with a stop request on record is left out. If someone on the list says stop, follow-up ends for that lead and the request is recorded. The cadence is the one your location approved, and Fynso does not add attempts beyond it.
Export the past inquiries that never booked, remove current customers and anyone who asked to stop, and sort newest first. Give each person one short message with one clear next step, record every reply on the lead, and stop the moment someone says no. Then count how many booked, using the schedule, not memory.
Yes. Bringing back past leads who never booked is live today, alongside new-lead follow-up. Our team sets it up on the booking system or CRM you already use, tests it, and measures a baseline before launch.
A new inquiry lands in the busiest hour of the shift, and the callback comes two days later, if it comes at all. Fynso reaches the person by phone and text when contact rules allow.
Weekends bring inquiries from people who finally have time to look, while the desk is busy with the people in the room. By Monday, the weekend leads are a stack.
A customer who came every week goes quiet, and the schedule closes over the gap. Fynso prepares the reactivation outreach for your review and approval, sends what you approve, and records every reply.
Try it
Enter your website. Fynso learns your business and talks with you in your browser, the way it would with a new customer at any of your locations.