For fitness studios
In supported setups, Fynso follows up with new leads within your approved contact hours and books intro sessions against available times. We confirm your system and the scope of follow-up before anything goes live.
Where the money goes
A missed inquiry or appointment can interrupt a customer’s path back.
Consider a request that waits until the studio reopens, an unconfirmed appointment, or a regular who stops visiting.
Each is a useful place to check your own records and decide what needs attention.
Four moments
These are illustrative situations, not customer records.
Sunday, 9:14 PM. Someone fills in the form after the kids are in bed. The front desk is closed on Monday. By Tuesday she has already tried the studio down the road.
Thursday, 6:30 PM. A new lead books a trial on Monday. Nobody sends a reminder. Thursday comes and the coach is standing on the floor with an empty spot and no way to fill it.
Week six. He came four times a week in January. In March he came twice. In April, not at all. The badge scans stopped, and the cancel email lands three weeks later.
The first of the month. Her ten-pack ended two weeks ago. The booking system knows. Nobody at the desk did, and nobody asked if she wanted another one.
How it works
Four steps, inside the hours and rules you approve. When a person is needed, Fynso hands over the whole story.
A new lead appears in your booking system. Fynso picks it up, keeps the context together, and starts follow-up inside the contact hours you approve.
It replies in your studio's voice, answers the questions you approved, and offers intro session times straight from your schedule.
Fynso follows the cadence you approve and confirms the first visit. Discuss any additional reminder or no-show follow-up during setup.
You see what came in, what was sent, and what happened next. Bookings are checked against your booking system, so the record is real.
What Fynso does
Lead follow-up is available in supported setups. Ask us about the scope and timing of other workflows for your business.
In supported setups, Fynso follows up on new leads within approved contact hours and books against available times. Confirm the exact channels and workflow before launch.
Discuss outreach to customers who have stopped visiting. We will confirm whether it is available for your business and who approves messages before sending.
Discuss how your team can review outstanding payments and follow up. We will confirm whether this workflow is available for your business.
Discuss how to identify recurring charges for review. We will confirm whether this workflow is available for your business.
Works with what you already run
Fynso works with the systems your locations already use, confirmed for your setup before anything goes live. Nothing gets ripped out or replaced.
Playbooks
A trial request lands in the busiest hour of the week. Here is how it gets answered anyway.
An intro session on the calendar is not a member yet. Here is the follow-up that happens when the spot goes empty.
Four visits a week became none. Here is how the quiet gets noticed while there is still time.
Questions, answered
What Fynso does, how it fits the way your studios already work, and where you stay in control. Book a demo and ask us.
The system your studio books in, the hours Fynso may contact people, the answers it may give about your classes and intro offer, and the questions that always go to a person. We confirm what is supported for your setup before anything goes live.
Yes. You approve the tone, the answers, and the rules before Fynso sends anything. Messages should sound like your front desk, not a generic script.
In supported setups, Fynso can book against available times and confirm the first visit. We will confirm the scope of reminders and any no-show follow-up for your location before launch.
Ask us about no-show follow-up for your studio. We will confirm the supported workflow and any setup needed before it goes live.
Try it
Enter your website. Fynso learns your business and talks with you in your browser, the way it would with a new customer at any of your locations.