New-lead follow-up inside your hours
A new Boulevard client gets a call, and a text if the call is not answered, shortly after they appear and inside the contact hours each location approves.
Booking and CRM
We connect Boulevard during your setup. Then Fynso calls and texts every new client inside the hours each location approves, books services into real bookable times, confirms them, hands off to your team with the full history, and adds notes to the client profile.
Short answer
Fynso works on top of Boulevard, which our team connects during your setup. New and past clients get a call and a text inside approved hours, services are booked into real bookable times at each location, and every call and text leaves a note on the client, so Boulevard stays your system of record.
New clients and their contact details, each client's appointment history, appointments as they are booked or changed, and the bookable dates and times for each service at each location.
Client notes for the calls and texts it made with their outcomes, and the appointments it booked into real open times. It writes only what each location approved, and every booking it reports is checked against Boulevard.
Each one runs inside the contact hours, words and limits your location approves.
A new Boulevard client gets a call, and a text if the call is not answered, shortly after they appear and inside the contact hours each location approves.
Fynso finds the bookable dates and times for the service at that location, offers real options, and books the appointment in Boulevard.
The approved confirmation goes out after booking. When a conversation needs a person, it goes to your team with the full history.
Past clients who asked about a service and never booked get a respectful follow-up on the cadence you approve, and a booking when they are ready.
Each call and text leaves a note on the client's Boulevard profile, and every action is recorded in Fynso.
Built during your setup, each with a date in your plan: no-show rebooking, reminders beyond the first visit, client retention and win-back, comparing locations, revenue and profit by location, and which ad sources bring paying customers.
Our team connects your Boulevard business during your setup. We confirm which locations are included and the permissions your setup needs before anything goes live.
You approve the tone, the answers Fynso may give, the contact hours for each location, the follow-up cadence, and the questions that always go to a person.
We work test leads end to end with your team watching: the call, the text, the booking in Boulevard, and the record it leaves.
We measure where each location stands today, then switch follow-up on location by location. You can pause any location at any time.
Fynso uses only the Boulevard access your business authorizes, and only for the work your locations approved. Calls, texts and bookings land on the client profile in Boulevard, and every action is also recorded in Fynso. A stop request from a customer ends follow-up and stays on the record. Your data is used to do the work for your business and is never sold.
Fynso follows up with new Boulevard clients by phone call and text, inside the contact hours each location approves. It books services and consultations into real bookable times, sends the approved confirmation, and hands a conversation to your team with the full history when it needs a person. Past clients who asked about a service and never booked get a respectful follow-up too.
We connect Boulevard during your setup. We approve the wording, hours and rules with you, test every path, and measure a baseline before launch. After that, our team runs it: monitoring, fixes, results reviews and improvement tests. Boulevard stays the system of record, and a manager who opens a client profile in Boulevard sees what Fynso did.
Boulevard publishes a developer platform with an Admin API for business-side work such as listing appointments and subscribing to webhooks, and a Client API whose booking flow finds bookable dates and times, reserves one, and books it. Notes are added to a client with the createClientNote mutation.
Fynso uses only what lead follow-up needs. We set up the connection with you during setup and confirm the access and permissions it needs before anything goes live.
A new client lands in Boulevard from your booking page, an ad, a phone call or a walk-in the front desk entered. Shortly after it appears, and inside the contact hours that location approves, Fynso calls. If the call is not answered, a text follows in the words you approved. The cadence continues on the schedule you set, with the number of attempts you chose. Fynso does not add attempts, messages or channels beyond what was approved.
When the person is ready, Fynso checks real bookable times for that service at that location in Boulevard, offers times that are open, and books the service or consultation. The approved confirmation goes out and the reply is recorded. If the conversation needs a person, Fynso hands it to your team with the full history. If the person asks to stop, follow-up ends and the stop stays on the record.
Past leads who never booked are part of the work too. Fynso brings them back with a respectful follow-up on the cadence you approve, and books them the same way when they are ready. For the operator's view of the same problem, see the lead nobody called back and how fast to call a new lead.
Because that is where your staff already look. A follow-up tool that keeps its own separate record creates a second version of the truth, and someone has to reconcile the two at the end of the shift.
It also makes the results checkable. Bookings are checked against Boulevard. Fynso reports what it did and the bookings it confirmed: who it reached, what booked, and what is waiting on a person. It does not claim credit for revenue.
In Boulevard, each location's team sees notes on the client and the appointment on the calendar, where they already work. In Fynso, the owner sees each location's follow-up as a whole, with bookings checked against Boulevard and a short list of conversations waiting on a person. Each location runs the same follow-up with its own hours, services and approved answers, and any location can be paused on its own. A new location joins the engine already running, with the same follow-up and rules from day one.
Owners can also ask Fynso questions about their business in plain language and get answers with the numbers behind them, from the systems connected for them.
New-lead follow-up and old-lead follow-up run from the day you go live. Other parts of the engine are built during your setup, each with a date in your plan: no-show rebooking, reminders beyond the first visit, client retention and win-back, comparing locations, revenue and profit by location, and which ad sources bring paying customers. Each one runs on the same Boulevard connection, so nothing new is asked of your team.
It does not guess about pricing, policy or anything outside the rules you approved. It does not call or text outside the hours each location approves, or add an attempt you did not approve. It does not keep contacting someone who asked it to stop. And it does not report a booking it cannot find in Boulevard.
To see how this would run for your locations on Boulevard, book a 20-minute demo. Plans start at $399 per location a month plus a one-month launch fee; see pricing.
No. Boulevard stays your system of record. Our team connects it during your setup, and your staff keep using it the way they do today. Fynso does the follow-up work on top of Boulevard and leaves the record there.
Yes. A consultation is booked like any other service, into real bookable times, under the rules you approve. Questions about treatments, results or anything medical always go to a person on your team.
Connecting Boulevard is part of your setup plan, which has a go-live date we agree with you. Our team does the connection work, so you do not need a developer. If we miss the launch date we agreed in writing, the launch fee comes back.
Fynso hands the conversation to a person on your team with the full history and holds its own follow-up on that lead until someone has reviewed it. It does not guess about pricing, policy or anything outside the rules you approved. Typical examples are pricing exceptions, complaints, treatment questions and anything medical.
Boulevard is a booking, payments and client platform for salons, spas, medspas and barbershops, with built-in text and email marketing and an AI receptionist named Beau.
Set a response-time target, prepare a first reply and document contact rules. Measure attempts and outcomes rather than assuming a universal benchmark.
Compare supported workflows, systems, booking records, ownership and costs. Ask each provider to demonstrate the same customer scenarios.
Try it
Enter your website. Fynso learns your business and talks with you in your browser, the way it would with a new customer at any of your locations.