For franchisees. One unit or many.

Lead follow-up for franchise owners, inside your brand's system

Fynso texts and calls the new leads that reach your location, inside the contact hours you approve. It books them into the schedule your location already uses, hands pricing and policy questions to your staff with the history attached, and records every step. Your brand's standards stay in place.

Illustrative product concept. Lead follow-up works today in supported setups. What goes live at your location is confirmed for your setup first.

Your week

Where do leads slip at your location?

Mostly when the people who would answer are busy doing the work. Four moments from an ordinary week.

Brand leads

The lead that arrived on Saturday.

Your brand's marketing sends an inquiry to your location over the weekend. It waits until Monday, and by then the person has booked with someone else.

The lead nobody called back
After you lock up

The web form at 8:50 pm.

It comes in after the last appointment. The next morning starts busy, and the reply slips to the afternoon.

The after-hours inquiry
The first visit

The intro appointment that did not happen.

A new customer misses their first visit. Your staff means to call, then the next client walks in. Nobody reaches back out, and the visit never gets rebooked.

The no-show
Regulars

The member you used to see every week.

They stop coming, and no one on your team is assigned to notice. You learn about it when the monthly numbers come in.

The customer who drifted
Getting started

What changes at your location?

Three steps. Your brand's standards stay where they are, and you set the local detail.

01/ 03

Confirm your setup

Fynso connects to the systems your location already uses, confirmed for your setup before anything goes live. You do not switch booking systems, and your team keeps working in the screens it knows.

02/ 03

Fynso follows up inside your rules

New leads get a text and a call inside the contact hours you approve, on the cadence you approve. When a person is ready, Fynso books against your real availability and confirms. Pricing, policy and anything sensitive go to the staff member you named, with the history attached.

03/ 03

You check the record

Every text, call, booking and handoff at your location, each with its date and time. A booking counts once your booking system shows it.

Your rules

What does your brand set, and what do you decide?

Your brand sets the standards every location follows. Inside them, the day-to-day choices at your location are yours.

  • Your hours and cadenceWhen Fynso may text or call, and how many times it follows up before it stops.
  • Your services and voiceWhat your location offers, how it greets people and how it signs off, within your brand's guidelines.
  • Who takes overThe person on your team who gets pricing questions, complaints and anything Fynso should not answer.
  • What your brand seesAgreed with you during setup. Tell us what your brand asks for, and we will confirm what can be shared.
Find the unfinished handoff
At your location

What Fynso does for you now, and what is coming.

Your record

What you can check at your location.

Bookedappointments checked against your location's booking system
Handed offconversations passed to your staff, with the history attached
Stoppedcustomers who asked for no more messages, honored and recorded
On the recordevery text, call and booking, each with its date and time
Franchisee questions

What franchise owners ask before they start.

Your location, your brand's rules, and who decides what.
What changes at my location day to day?

New leads get a text and a call from Fynso inside the contact hours you approve, and Fynso books the ones who are ready into your schedule. Your staff sees a short list of conversations that need a person, such as a pricing question or a complaint, with the history attached. Everything else is written on the record, so nobody has to rebuild it from memory.

Will it work with the booking system and CRM my brand requires?

Fynso connects to the systems your location already uses, confirmed for your setup before anything goes live. You do not switch systems. If your setup is not supported yet, we will say so up front.

What will my brand's team see, and what do I decide?

You decide the local detail: contact hours, services, voice, stop rules and who on your team takes over. Your brand's standards set the limits around those choices. What your brand's team can see of your location's record is agreed with you during setup.

Do I need my franchisor's approval first?

Your franchise agreement and your brand's standards decide that, so check them first. Tell us what your brand requires, and we will describe what Fynso would connect to and what it would send, so you can bring a clear request to your brand.

Can I prove it at one unit before adding my others?

Yes. Start at the unit where follow-up slips most. Once it has run for a while, look at the record with us: what came in, what was sent, what was booked and verified, and where your staff stepped in. Add your other units when that record shows it is working.

Who approves the messages, and can customers make it stop?

You and your team approve the tone, answers, contact hours and handoff rules, inside any standards your brand sets. When a customer asks Fynso to stop, follow-up to that person stops and the request is recorded. You can also pause Fynso at your location.

How is this different from what my brand already provides?

Your brand may already send you leads, run the marketing or require a booking system. Fynso works on what happens after a lead reaches your location: the text and call inside your hours, the booking against your real availability, the handoff to your staff, and the record of each step. It works alongside what your brand provides and does not replace it.

What is live today?

Lead follow-up by text and phone call, booking, handoff to a person and the record are live in supported setups. Bringing back customers who drifted has its first pieces available. Payment follow-up and spending checks are rolling out. We confirm the exact scope for your location before anything goes live.

Start with one location and the system it runs.

In one short call we look at how leads reach your location today, what your brand requires, and where Fynso would start. Bring the process and the systems, not customer records.

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